A concise and accurate record of the proceedings at a meeting is called as ______
1.resolution.
2.minutes.
3.invoice.
4.agenda
Posted Date:-2021-11-02 05:39:51
A motivated worker does not need much _______
1.supervision.
2.encouragement.
3.advice.
4.suggestion.
Posted Date:-2021-11-02 05:33:35
A report is a basic management tool used in ______
1.personality development.
2.decision making.
3.individual development.
4.Self motivation.
Posted Date:-2021-11-02 06:05:50
All the media available can be broadly classified into ______________ groups.
1.two.
2.three.
3.four.
4.five.
Posted Date:-2021-11-02 05:51:21
Appropriate salutation for an application is _______
1.My Dear Sir.
2.My Dear Sir.
3.Dear Sir.
4.Sir Mr. X.
Posted Date:-2021-11-02 05:36:15
Audio-Visual communication is most suitable for mass ______________ and mass _____________
1.publicity & education.
2.policies & political.
3.save & store.
4.Publicity & policies.
Posted Date:-2021-11-02 05:46:44
Audio-Visual communication is _______
1.sight.
2.sound.
3.both (a) & (b).
4.noise.
Posted Date:-2021-11-02 06:04:30
Blue colour refers ______
1.sincerity.
2.traditional.
3.danger.
4.faith.
Posted Date:-2021-11-02 06:05:22
Circular letter is meant for ______
1.communication.
2.personal communication.
3.secret communication.
4.informal communication.
Posted Date:-2021-11-02 05:40:45
Clearance sales refer to _____
1.sale of pure chemicals.
2.sale of detergents.
3.sale of food products.
4.Sale of chemicals.
Posted Date:-2021-11-02 06:07:54
Colours also have a ______________ effect.
1.psychological.
2.physiological.
3.sociological.
4.socio psychological.
Posted Date:-2021-11-02 05:51:45
Communication means ______________ information, feeling and thoughts, with others.
1.to receive.
2.exchange of.
3.conveying.
4.All the above.
Posted Date:-2021-11-02 05:46:13
Conciseness means _____
1.brevity.
2.courtesy.
3.coherence.
4.convincing.
Posted Date:-2021-11-02 06:02:50
CWO stands for _______
1.cash with offer.
2.cash with order.
3.cash with option.
4.cash with opinion.
Posted Date:-2021-11-02 05:41:10
EDP stands for _______
1.enterpreneurial development programme.
2.electronic data processing.
3.electronic data passing.
4.electronic data patroning.
Posted Date:-2021-11-02 05:31:57
Effective advice ______
1.is both man-oriented & work oriented.
2.is given in the workers interest.
3.promotes understandings.
4.All the above.
Posted Date:-2021-11-02 05:38:14
Effective communication can only be achieved when ______
1.the audience is understood.
2.feedback is encouraged.
3.thoughts are organized.
4.systematic delivery of speech.
Posted Date:-2021-11-02 05:33:13
Examples of oral communication ______
1.letter.
2.e-mail.
3.telephone.
4.fax.
Posted Date:-2021-11-02 06:01:14
Facial expressions and gestures are known as ______
1.face to face communication.
2.oral communication.
3.both 1 & 2.
4.Multimedia communication.
Posted Date:-2021-11-02 05:52:09
Gestures is an example for
1.body language.
2.grammar.
3.speeches.
4.written.
Posted Date:-2021-11-02 06:02:02
Informal communication network within the organization is known as ______
1.interpersonal communication.
2.intrapersonal communication
3.mass communication.
4.grapevines.
Posted Date:-2021-11-02 06:00:22
Language used in essay writing is _____
1.simple.
2.difficult.
3.confidential.
4.ambiguous.
Posted Date:-2021-11-02 05:44:33
Lateral communication is between
1.superior and subordinate.
2.superior and subordinate.
3.subordinate and superior.
4.Among all.
Posted Date:-2021-11-02 06:02:27
Letter of credit is issued ________
1.by bank.
2.by supplier.
3.by customer.
4.By public.
Posted Date:-2021-11-02 06:07:26
List of items of business to be considered at a meeting is called as _____
1.agenda.
2.dividend.
3.prospectus.
4.reports.
Posted Date:-2021-11-02 05:52:37
Marine insurance is effected FPA. FPA denotes _______
1.free of particular average.
2.free of particular assignment.
3.free of partial average.
4.Fare of particular assignment.
Posted Date:-2021-11-02 05:54:26
Normal salutation in chairman's speech will be
1.Ladies and Gentlemen.
2.Dear Sir.
3.Respected Sir.
4.Madame.
Posted Date:-2021-11-02 06:01:36
Organization Theory is written by _______
1.William Scott.
2.Newman & summer.
3.Matthews.
4.James.
Posted Date:-2021-11-02 05:40:17
Physical Barriers to communication are ______
1.time and distance.
2.interpretation of words.
3.denotations.
4.connotations.
Posted Date:-2021-11-02 05:35:46
Post script appears in a letter ______
1.in the beginning.
2.in the middle.
3.in the end.
4.never appears.
Posted Date:-2021-11-02 05:48:54
Reports from the subordinates to the superiors take the form of
1.upward communication.
2.downward communication.
3.face-to-face communication.
4.visual communication.
Posted Date:-2021-11-02 05:45:49
Salutation
1.comes above inside address.
2.begins at left hand margin of the letter.
3.comes at the end of the letter.
4.comes in body of the letter.
Posted Date:-2021-11-02 05:35:16
Sources of information _____
1.old files.
2.observation.
3.meeting.
4.All the above.
Posted Date:-2021-11-02 05:50:08
Subscription of a letter _____
1.contains principal message.
2.contains name and address of the receiver.
3.contains name and address of the sender.
4.Place and date.
Posted Date:-2021-11-02 05:36:45
Telephonic conversation is a
1.verbal communication.
2.non-verbal communication.
3.visual communication.
4.written.
Posted Date:-2021-11-02 05:34:51
The aim of______________ should be the organization's betterment.
1.order.
2.warning.
3.suggestion.
4.Counseling.
Posted Date:-2021-11-02 05:50:31
The downward communication flow from
1.a subordinate to a superior.
2.a subordinate to a subordinate.
3.a superior to a superior.
4.a superior to a subordinate.
Posted Date:-2021-11-02 05:34:23
The effective business letter must be ________
1.sender oriented.
2.reader oriented.
3.company oriented.
4.business oriented.
Posted Date:-2021-11-02 06:08:27
The effort to influence the attitudes, feeling or beliefs is ______
1.instruction.
2.persuasion.
3.suggestion.
4.motivation.
Posted Date:-2021-11-02 05:54:52
The minimum number of members necessary for a meeting is called as ______
1.quorum.
2.resolution.
3.proxy.
4.prospectus.
Posted Date:-2021-11-02 05:32:43
The minute books are the ______________ book of the company.
1.subsidiary.
2.statutory.
3.obligatory.
4.secondary.
Posted Date:-2021-11-02 06:07:01
The official record of the proceeding of a meeting is called ______
1.minutes.
2.notice.
3.both 1 & 2.
4.notes.
Posted Date:-2021-11-02 05:54:00
The official record of the proceeding of a meeting is known as _____
1.agenda.
2.minutes.
3.prospectus.
4.report.
Posted Date:-2021-11-02 05:39:27
The possibility of misunderstanding at any step ____
1.brain drain.
2.output.
3.channel.
4.medium.
Posted Date:-2021-11-02 06:03:15
The reimbursement of expenses is generally made by the ______
1.principal.
2.agent.
3.subordinate.
4.owner.
Posted Date:-2021-11-02 05:38:44
The usual forms of greetings used for unmarried women _______
1.Mr.
2.Mrs.
3.Madam.
4.Gentlemen.
Posted Date:-2021-11-02 05:37:25
When Respected Sir is the salutation the appropriate complimentary clause is _______
1.Yours sincerely.
2.Yours faithfully.
3.Yours affectionately.
4.Yours lovingly.
Posted Date:-2021-11-02 05:48:30
When superiors provide directions to their subordinates regarding what to do, which is known as ______________ communication
1.upward.
2.horizontal.
3.downward.
4.lateral.
Posted Date:-2021-11-02 05:59:56
Which one is not a component of a business letter
1.envelope.
2.salutation.
3.subject.
4.complimentary close.
Posted Date:-2021-11-02 06:11:31
Words that have more than one meaning are called as _______
1.equivocal terms.
2.jargon.
3.trigger wards.
4.biased language.
Posted Date:-2021-11-02 05:44:57
_____ is in finished form.
1.data.
2.system.
3.information.
4.character.
Posted Date:-2021-11-02 06:09:30
_____ system monitors and control physical processes.
1.process.
2.transaction.
3.operations.
4.office automation.
Posted Date:-2021-11-02 05:43:43
______ channel of communication called the grapevine.
1.formal.
2.informal.
3.horizontal.
4.vertical.
Posted Date:-2021-11-02 05:45:21
______ is the set of instructions given to the computers.
1.hardware.
2.software.
3.human ware.
4.firmware.
Posted Date:-2021-11-02 06:10:24
______ reports are related to a single occasion or situation.
1.special.
2.periodic.
3.informal.
4.formal.
Posted Date:-2021-11-02 06:06:34
______ should come as a logical conclusion to investigation and analysis
1.recommendations.
2.suggestion.
3.inferences.
4.conclusions.
Posted Date:-2021-11-02 05:42:10
_______ implies respect for the readers point of view.
1.consideration.
2.order.
3.courtesy.
4.none.
Posted Date:-2021-11-02 06:04:05
_______ is a device by which losses suffered by a few are shared by many.
1.insurance.
2.cheque.
3.finance.
4.risk bearer.
Posted Date:-2021-11-02 05:55:42
_______ is a more powerful agent of persuasion and control.
1.speaker.
2.receiver.
3.speech.
4.decoder.
Posted Date:-2021-11-02 05:37:46
_______ is quite often a physical barrier to communication
1.noise.
2.interpretation of words.
3.by passed instruction.
4.all of the above.
Posted Date:-2021-11-02 05:50:55
_______ is something written after the letter is closed.
1.copy distribution.
2.enclosures.
3.postscripts.
4.reference.
Posted Date:-2021-11-02 05:32:18
_______ is the information or ideas the sender wants to give the receiver
1.input.
2.channel.
3.message.
4.output.
Posted Date:-2021-11-02 06:04:56
_______ is the process of arriving at agreement through consultation
1.consensus.
2.grapevine.
3.informal.
4.braindrain.
Posted Date:-2021-11-02 06:11:03
_______ reports are prepared and presented at regular and prescribed intervals
1.periodic reports.
2.special reports.
3.informal reports.
4.non-periodical reports.
Posted Date:-2021-11-02 05:41:37
________ is an authoritative communication
1.order.
2.persuasion.
3.advice.
4.Counseling.
Posted Date:-2021-11-02 06:00:49
________ is an important element in all business letters
1.signature.
2.letter head.
3.salutation.
4.complimentary close.
Posted Date:-2021-11-02 05:44:10
________ is done by drawing a list of the items of business to be transacted at the meeting.
1.minutes.
2.resolution.
3.invitation.
4.agenda.
Posted Date:-2021-11-02 05:53:38
________ is usually indicated if anything is to be attached to a letter.
1.appendix.
2.annexures.
3.index.
4.enclosures.
Posted Date:-2021-11-02 05:59:35
________s a basic management tool used in decision-making.
1.business letter.
2.report.
3.document.
4.specific reports.
Posted Date:-2021-11-02 05:55:16
__________ is the list of words used in the reports.
1.conclusion.
2.glossary.
3.index.
4.reference.
Posted Date:-2021-11-02 06:08:52